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Broadband repair request but no follow-up after calling? The technician won't tell you a full repair process, so follow it and you'll skip two trips
broadband is cut off, calling customer service and saying 'no network' is basically pointless. This is the process I accumulated after three disconnection attempts: what three things to check before requesting a repair, how to clearly explain the fault over the phone, what the technician charges and which is free, and how to inspect after the repair. Following this route can save you two unnecessary detours. ...
