Home • All articles tagged with Evidence of repair report
-
How do I test the speed of my broadband before it is reported for repair so that someone will recognize it? The 900 you measured is not the number, the number in the business hall app is the currency.
If your network speed is slow and you call to report for repair, the 900 Mbps recorded by Speedtest will not be recognized. The problem probably lies in the speed test node. The business hall app measures the distance half way to the operator's computer room. The technician who comes to your home uses meters and light attenuation readings, which are completely different from the string of numbers on your mobile phone. Before reporting for repair, the nodes must be locked and the evidence must be collected according to the time period, so that the work order can be put into the right queue. I have run through this method of retaining the certificate and written it down here. ...

