What should I do if my Xiaomi router cannot be found in the Mijia App? Connecting to the wrong WiFi and not unbinding the old account, these five steps are most often ignored
Last month, I installed a Xiaomi AX3000T for my downstairs neighbor. The router was obviously able to access the Internet, and the TV and mobile phones were also connected. However, after clicking the plus sign in the upper right corner of the Mijia App and searching for a long time, there was no router listed. The neighbor insisted that there was something wrong with the new machine. I took it over and took a look. The phone was still connected to his Lao Tengda WiFi, so Mijia naturally couldn't scan it. I told you about this pit first.: Before binding to Mijia, the mobile phone must first be connected to the WiFi of this new Xiaomi, not an optical modem or an old router. There are four pitfalls at the back. Check them one by one, which is much faster than directly restoring the factory settings.
The first step is to look at the lights: Is the blue or white light on the router always on?
Both Xiaomi routers and Redmi routers like to use lights to report status. After my AX3000T is connected to the Internet normally, the light on the front is always blue. ； Some models are always white, such as the early batch of Xiaomi routers 4A and 4C. The white is always on to be considered complete. If the light is still flashing orange, or blue and orange for a while, it means that it has not finished configuring the network. If you scan it out of the Mijia App at this time, it cannot be connected. If you press it hard to enter, it will either spin in circles or give a final prompt of failure.
So the first step is not to take out the phone, but to look at the light. If the light turns blue or white, open the mobile browser and enter 192.168.31.1 If you can enter the Xiaomi backend, you can basically confirm that the machine has been initialized. Don’t ask me why I watched this first. One time, my neighbor’s phone dialed up via modem but failed and the light was orange. I stayed with him and clicked on the Mijia App for twenty minutes. Finally, I had to go back to the browser and change the Internet access method to PPPoE to save it. If the order is messed up, the problems will be mixed together.
If you can't find it in the upper right corner of Mijia, first manually select "Home Security→Router→Xiaomi Router"”
Mijia App automatically scans and has a temper: When there are many devices nearby, it often ranks the router at the end, or even not displays it at all. I have also encountered this on my own Redmi AX6S. There are only two cameras in the automatic scan list and the router is missing. Don’t wait for it at this time, just click on the upper right corner + , enter "Xiaomi router" in the search box at the top” ； If you can't find it, click on the "Home Security" category, go in and select "Router", and then select the general entrance of "Xiaomi Router". Older models have to use this universal option, and the App will not automatically recognize the model like newer models.
After selecting, the App will ask you to confirm that your phone is connected to the router WiFi, and then find the device. This process takes two to three seconds. Don’t click it while the router is restarting and the light is still changing. The light is not stable, and when the app is found, it often reports "Operation failed, please try again later." This is not because the machine is broken, but because the timing is wrong.
The management password is not the WiFi password. Don’t make a mistake in this string.
After Mijia App finds the router, it will ask you to enter a password. The most confusing thing here is that it says "management password" or "router management password", not the WiFi password. Many Xiaomi machines have just been initialized, and the management password and WiFi password are the same string, but as long as you change them separately in the background, the two are not the same thing. My neighbor even failed to enter the correct WiFi password three times and almost had to reset it.
If you can't remember the management password, try entering the WiFi password first. If it doesn’t work again, go back 192.168.31.1 Backstage, log in with the password you remember. ； If you can't log in to the backend, it means that this string is not an administrative password. I really forgot. I can only press and hold the Reset hole on the back of the router for 5 to 10 seconds to restore it to factory settings, and then re-configure the network. Factory reset will clear the WiFi name, password, and dial-up information, so don’t use this trick until the end. For the binding step, all you need to do is match the password, and soon after, after clicking "Bind Router", the device will be linked to the current Xiaomi account.
If it prompts "Already bound" or "Binding failed", it probably means that the old account has not been unbound.
Second-hand machines or machines sent by others are most likely to get stuck in this step. Mijia App pops up "This device has been bound" or "Binding failed, please check the network." However, the network is obviously normal, so you need to think about your account at this time. Once a Xiaomi account is bound to a Xiaomi router, the second account cannot be snatched away, unless the old account first deletes the device in the Mijia App, or the router is restored to factory settings and reconfigured with a network.
This is the case with a second-hand Xiaomi router 4C I bought last month. The seller forgot to unbundle it, and everything I tried failed. Later, I found the seller and deleted the device in the Mijia App. I logged out of Mijia and then re-entered, and it was recognized immediately. If you cannot get the old account, perform a factory reset as mentioned above, configure the network again, and then bind it. After factory reset, it is not tied directly. You must first connect to the network. When the light turns blue, Mijia can add it again. The order cannot be omitted. After the binding is successful, if the device shows offline again after two days, you can check What should I do if my Xiaomi router shows offline in Mijia App? , that's another problem, not to be confused with binding failure.
Two hidden permissions: Turn on local network on iPhone, turn on positioning on Android
If you can't find it, or if you find it, it won't respond. Android and Apple phones each have permission switches that are easy to ignore. On Android, Mijia App requires location permission. It uses Bluetooth and nearby WiFi to find devices. If the positioning permission is turned off, the system may not allow the App to scan properly, and the "nearby devices" will be blank. Go to the application permissions in the phone settings, change the Mijia positioning to "Allow while in use", and then go back to the App to refresh.
The iPhone is a bit more unpopular here: After iOS 14, when the App accesses devices under the same WiFi, it must separately enable the "Local Network" permission. The location is in "Settings → Mijia", scroll down and there is "Local Network", which may be off by default. When I checked my neighbor's iPhone 13, this switch was turned off. After turning it on, I went back to Mijia and clicked the plus sign again, and the router came out immediately. Don’t confuse this with Bluetooth. Bluetooth must also be turned on, but the local network is the most vulnerable to leaks. After opening the permissions and there was still no movement, I completely crossed out the Mijia App and opened it again. What many people missed was refreshing this time.
What can I do after I tie it up?: The three most useful switches for remote management
After the router is installed in Mijia, there will be an additional plug-in card on the home page. The most common things to click in are to see who is online, change the WiFi name and password, and restart the router. There are also many people who come specifically for "remote management." People can log into the router even when they are not at home, see if there are any unfamiliar devices, and limit the speed easily. This is why it is better than using the router alone. 192.168.31.1 A place with a strong background. As for the specific things that can be done, I used to Xiaomi router Mijia App remote management I have listed them once and will not repeat them here.
There are three reminders that I still remember: First, remote management must be opened on both the router and the Mijia App. If one is missing, it will prompt that the connection cannot be made. ； Second, the device name and background displayed in the App 192.168.31.1 The device list may not be consistent, especially if the mobile phone has a random MAC and the name is not correct, you can check it first. How to log in to Xiaomi router with mobile phone 192.168.31.1 ； Third, the toolbox on the Mijia homepage is very complicated. Things like fixed IP and speed limit are not as direct as the web backend. If you are not used to it, just go back to the browser. I have written the specific entrance. Mijia App Router Toolbox That article.
Another thing I often get asked: Just because you can see the router card on the Mijia App homepage doesn’t mean it’s definitely tied. The key is to enter the plug-in page. Only when you can pull up the device list and restart the router can it be truly connected. Some people have cards on the homepage and the plug-in page keeps spinning. That is because the App cache has not been flushed. Log out of the Mijia account and log in again to check again. It is usually normal.
Finally, let me put you in order: First check whether the router light is blue, and then connect the phone to the new route WiFi. If the Mijia Plus number cannot be found, manually select the general Xiaomi router, enter the management password, unbind or factory reset if it is bound, and if the scan cannot be found, check the location and iPhone local network. . After the binding is completed, remote management can be started step by step. There is basically no need to contact after-sales service.
